










[ 5-Year Warranty ]
Terms and Conditions: Covers only the following parts that are damaged, broken, or have manufacturing defects:
- Upholstery of the backrest, upholstery of the seat cushion, upholstery of the headrest, compression of the seat cushion foam.
Product Warranty Terms:
• The company sets the product warranty period at 5 years (subject to additional conditions specified by the company). The warranty period starts from the date the customer receives the product only.
• The product quality warranty covers only product defects caused by manufacturing and the materials used in manufacturing. The company reserves the right to cancel the product warranty if the damage to the product is caused by factors other than manufacturing defects or damage not resulting from normal use of the product, materials, or parts.
• The product quality warranty does not cover damage to the product caused by misuse, improper use, careless use, scratches, dents, tears, stains, damage caused by modification, alteration, or adjustment of the product after delivery, self-assembly, installation, repair, relocation, or transportation after receiving the product from the company, or improper cleaning, deterioration of materials or equipment due to age, moldy products, rust stains (Oxide), Clearance Sale products, display products, products sold as-is, and products used for business or commercial purposes.
• The product quality warranty does not cover damage to the product caused by accidents, natural disasters, riots, improper placement of the product, dropping, exposure to water, liquids, or chemicals, damage, scratches, stains, and dirt caused by pets or insects, products eaten by termites or borers, and other damage such as breakage, fracturing, twisting, chipping, bending, cracking, puncturing, including foreign objects, which cause damage to the warranted product.
• In the event of damage, if the company cannot find materials or parts of the same item for repair or replacement within the repair period, the company reserves the right to provide substitute materials with equivalent properties and standards.
• If the company determines that your product is covered by the warranty, the company reserves the right to decide to replace parts, repair the product, or take appropriate action, without any refunds. In the case of a product set, if one part is damaged, the company reserves the right to replace only the problematic part.
• If your product has had parts replaced or been repaired, the product warranty period will continue from the date of product receipt, and will not be extended from the date of repair.
• The company reserves the right to diagnose and decide whether the product is covered by the warranty. The company's decision is final.
• Product relocation is not within the scope of the product warranty.
• If there is a change or transfer of ownership of the product, the company considers the warranty to be terminated. In case of lost documents, the company reserves the right not to re-issue them.
• The company reserves the right to provide warranty service only for products located in Thailand.
• This warranty does not include minor differences between product images on websites, posters, leaflets, brochures, catalogs, or other media from the company, and the actual product received.
• The company reserves the right to change the details of the warranty terms without prior notice.
• This warranty does not cover consignment products sold through the company.
Q: How does the Castle Chair ergonomic chair for children differ from other chairs?
A: This chair is ergonomically designed specifically for children to support their growing bodies and promote correct posture, something that regular chairs often fail to do. Its key features include:
S-shaped backrest: Supports the spine, reduces pressure, and prevents hunching and back pain.
Multi-adjustable: Backrest height, seat height, seat depth (up to 11.5 cm), and adjustable/foldable armrests.
Safe and easy to use: Foot brake wheels lock the wheels with your foot, there is a handle for moving , and the soft-touch material is easy to clean.
In summary: This chair supports growth , promotes better posture, and is safer than typical chairs that offer limited adjustments and lack ergonomic support for children.
Q: Are there any shipping charges?
A: Free shipping throughout Thailand for orders with a minimum purchase of 5,000 baht or more.
Q: How long does it take to deliver the goods?
A: Bangkok and surrounding areas: Delivery takes approximately 3-5 business days.
Outside Bangkok: Delivery takes approximately 5–7 business days.
Q: Is assembling the table difficult?
A: It's not difficult at all. Just follow the instructions for the Castle Chair ergonomic chair for children. With complete pictures of the parts and step-by-step instructions, the manual provides detailed and clear illustrations for every step, making assembly easy to follow for even the average user, using only the basic tools included in the kit.
Q: Do you offer assembly services?
A: Free assembly service is available for Bangkok and surrounding areas.
For areas outside of Bangkok, there will be additional charges depending on the service area and type of product.
Q: How to use the Castle Chair ergonomic chair for children?