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Conditions: Covers only the following parts that are damaged, broken, or have manufacturing defects.
- Backrest upholstery, seat cushion upholstery, headrest upholstery, and collapsing of seat cushion foam.
Product Warranty Conditions
• The Company sets a product warranty period of 5 years (subject to additional conditions specified by the company). The product warranty period will commence from the date the customer receives the product only.
• The product quality warranty covers only defects in products resulting from manufacturing and the materials used in manufacturing. The Company reserves the right to cancel the product warranty if the damage to the product results from factors other than defects in the manufacturing process or is not damage caused by normal use of the product, materials, or parts.
• The product quality warranty does not cover damage to the product caused by improper use, incorrect use, careless use, scratches, dents, tears, stains, damage caused by modification, alteration, or adjustment of the product after delivery, self-assembly, repair, relocation, or transportation after receiving the product from the Company, or improper cleaning methods, material or equipment degradation due to age, moldy products, rust stains (Oxide), Clearance Sale products, display products, as-is products, and products used for business or commercial purposes.
• The product quality warranty does not cover damage to the product caused by accidents, natural disasters, riots, including inappropriate product placement, drops, exposure to water, liquids, or chemicals, damage, scratches, stains, and dirt caused by pets or insects, products infested by termites or woodworms, and other damages such as breaking, fracturing, warping, chipping, bending, cracking, puncturing, including foreign objects, which cause damage to the warranted product.
• In the event of damage, but the Company is unable to source materials or parts of the same item for repair or replacement within the repair period, the Company reserves the right to provide materials with equivalent properties and standards as a substitute.
• If the Company determines that your product is under warranty, the Company reserves the right to decide to replace parts, repair the product, or take appropriate action, without any refunds. In the case of a product set, if one part is damaged, the Company reserves the right to change only the problematic part.
• If your product has had parts replaced or repaired, the product warranty period will still be effective from the date of receipt of the product, and will not be extended from the date of product repair.
• The Company reserves the right to determine whether the product is under warranty. The Company's decision is final.
• Product relocation is not within the scope of the product warranty.
• If there is a change or transfer of ownership of the product, the Company considers the warranty terminated. In the event of loss of documents, the Company reserves the right not to issue new ones.
• The Company reserves the right to warrant products located only in Thailand.
• This warranty does not include minor differences between product images on websites, posters, leaflets, brochures, catalogs, or images from other company media and the actual product received.
• The Company reserves the right to change the details of the warranty conditions without prior notice.
• This warranty does not cover consignment products sold through the Company.
Q: How does the Bright Chair, a ergonomic chair for children, differ from a regular chair?
A: The Bright Chair is specifically designed for children according to ergonomic principles, providing better support for growth and movement than ordinary chairs. The double backrest is height-adjustable, offering comfortable and ergonomic support. The seat has a contoured design with adjustable depth and height, and the armrests are also adjustable, ensuring comfortable and ergonomic seating during all activities.
In terms of safety, it surpasses ordinary chairs with an automatic wheel locking system , an anti-tipping structure, and a handle on the back for easy adjustment and movement. It's suitable for children of various ages and can be used for a long time as they grow.
Q: Are there any shipping charges?
A: Free shipping throughout Thailand for orders with a minimum purchase of 5,000 baht or more.
Q: How long does it take to deliver the goods?
A: Bangkok and surrounding areas: Delivery takes approximately 3-5 business days.
Outside Bangkok: Delivery takes approximately 5–7 business days.
Q: Is assembling the chair difficult?
A: It's not difficult at all. Just follow the assembly instructions for the Bright Chair, a ergonomic chair for children. With complete pictures of the parts and step-by-step instructions, the manual provides detailed and clear illustrations for every step, making assembly easy to follow for even the average user, using only the basic tools included in the kit.
Q: Do you offer assembly services?
A: Free assembly service is available for Bangkok and surrounding areas.
For areas outside of Bangkok, there will be additional charges depending on the service area and type of product.
Q: How to adjust the Bright Chair, a ergonomic chair for children?