










[ 5-Year Warranty ]
Terms and Conditions: Covers only the following parts that are damaged, broken, or have manufacturing defects:
- Upholstery of the backrest, upholstery of the seat cushion, upholstery of the headrest, compression of the foam in the seat cushion.
Product Warranty Conditions:
• The company stipulates a warranty period of 5 years (depending on additional conditions set by the company). The product warranty period will commence only from the date the customer receives the product.
• The product quality warranty covers only defects in the product caused by manufacturing and the materials used in manufacturing. The company reserves the right to void the product warranty if the damage to the product is caused by factors other than manufacturing defects or is not damage resulting from normal use of the product, materials, or parts.
• The product quality warranty does not cover damage to the product resulting from misuse, improper use, and careless use, scratches, dents, tears, stains, smudges, damage resulting from modification, alteration, or adjustment of the product after delivery, self-assembly, installation, repair, relocation, or transportation after receiving the product from the company, or improper cleaning, deterioration of materials or equipment due to age, mold, rust (Oxide), Clearance Sale products, display products, as-is products, and products used for business or commercial purposes.
• The product quality warranty does not cover damage to the product resulting from accidents, natural disasters, riots, including improper placement of the product, dropping, exposure to water, liquids, or chemicals, damage, scratches, stains, and smudges caused by pets or insects, products infested with termites or borers, and other damage such as breakage, fracturing, bending, chipping, cracking, penetration, including foreign objects that cause damage to the warranted product.
• In the event of damage, but the company is unable to source identical materials or parts for repair or replacement within the repair period, the company reserves the right to provide materials of equivalent quality and standards as substitutes.
• If the company determines that your product is within the warranty conditions, the company reserves the right to decide whether to replace parts, repair the product, or take appropriate action. No refunds will be given in any case. If the product is a set and one part is damaged, the company reserves the right to change only the problematic part.
• If your product has had parts replaced or been repaired, the product warranty period will remain effective from the date of receipt of the product, and will not be extended from the date of repair.
• The company reserves the right to assess and decide whether a product is within the warranty conditions. The company's decision is final.
• Relocation of the product is not within the scope of the product warranty.
• If there is a change or transfer of ownership of the product, the company considers the warranty to be terminated. In case of lost documents, the company reserves the right not to re-issue them.
• The company reserves the right to provide warranty only for products located in Thailand.
• This warranty does not cover minor differences between product images on websites, posters, leaflets, flyers, brochures, catalogs, or images from other company media and the actual product received.
• The company reserves the right to change the terms and conditions of the warranty without prior notice.
• This warranty does not cover consignment products sold through the company.